Medicine Delivery Policy
- Valid prescription from a Doctor is mandatory for all medicine orders.
- Kindly display the original prescription at the time of picking up medicines.
- We will not be able to process the orders without a valid prescription.
- Please show prescription at the time of delivery.
- You will order the medicines online via karunyasugalaya.co.in or app.karunyasugalaya.co.in (DiabWellness App).
- You are required to send a scan copy of valid prescription from an authorized Doctor which is mandatory
- No medicine will be delivered if the order amount is below Rs. 500 and avail free home delivery
- Pharmacy delivery – not only COD (Cash on Delivery), they can pay online by any means.
- For all in stock items the delivery time is within 24 to 48 hours of order being confirmed subject to availability of Karunya Sugalaya Pharmacy store near the delivery address